okji Casino Privacy Policy

01 Introduction & Scope

This Privacy Policy applies to all personal information collected, processed, stored, and used by okji Casino in connection with the operation of the okji platform at okji.net and all related services. It applies to all registered players, prospective players who browse the platform without registering, and any individual who contacts okji through its support channels.

By accessing the okji platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with any part of this policy, you should not use the okji platform.

This policy should be read alongside the okji Terms & Conditions, which together form the complete legal framework governing your relationship with okji Casino.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, okji Casino is the personal information controller responsible for your data collected through the okji platform. As the personal information controller, okji determines the purposes and means by which your personal data is processed.

okji has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and handling data subject requests. You may contact the okji DPO directly at the email address provided in Section 15 of this policy.

03 Information We Collect

okji Casino collects personal information that is necessary for the lawful operation of an online gaming platform in the Philippines. The categories of personal information we collect include:

3.1 Identity Information

• Full legal name as it appears on a government-issued ID;
• Date of birth (used to verify that you are at least 21 years of age);
• Nationality and country of residence;
• Government-issued identification numbers (e.g., SSS, UMID, PhilSys ID, passport number, driver's license number);
• Photographs or scanned copies of identity documents submitted during KYC verification.

3.2 Contact Information

• Email address used for account registration and communications;
• Philippine mobile number;
• Residential address, including barangay, city or municipality, province, and postal code.

3.3 Financial Information

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details for BPI, BDO, Metrobank, UnionBank, or other linked Philippine bank accounts;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references;
• Source of funds documentation where required for AML compliance.

3.4 Gaming Activity Data

• Game history, including games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings, including deposit limits, loss limits, and self-exclusion records;
• Customer support interaction records, including chat transcripts and email correspondence.

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser type and version;
• Unique device identifiers;
• Session timestamps, login history, and platform navigation data;
• Cookie identifiers and similar tracking technology data as described in Section 10.

04 How We Collect Data

okji collects your personal information through the following means:

05 How We Use Your Data

okji Casino processes your personal information for the following specific purposes:

• Account Management: Creating, maintaining, and securing your okji player account, including password resets and login verification;
• Identity & Age Verification: Confirming that you are at least 21 years of age and that your identity matches the information provided during registration;
• Payment Processing: Facilitating deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels;
• Regulatory Compliance: Meeting our obligations under Philippine AML laws, PAGCOR regulations, and the Data Privacy Act of 2012, including transaction monitoring and suspicious activity reporting;
• Responsible Gaming: Administering deposit limits, loss limits, session reminders, and self-exclusion tools to support player wellbeing;
• Customer Support: Responding to your queries, complaints, and requests through live chat and email;
• Platform Improvement: Analyzing aggregated gameplay and navigation data to improve the okji platform's performance, game selection, and user experience;
• Fraud Prevention & Security: Detecting and preventing unauthorized account access, bonus abuse, money laundering, and other fraudulent activity;
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS, where you have provided consent to receive such communications.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, okji processes your personal information on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the okji Terms & Conditions, including account management, payment processing, and gameplay facilitation;
• Legal Obligation: Processing required to comply with Philippine laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and improving the okji gaming experience, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent that can be withdrawn at any time.

07 Sharing Your Information

okji Casino does not sell your personal information to third parties. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:

7.1 Service Providers

okji engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (including GCash, PayMaya, and Philippine banking partners), game software providers, cloud hosting services, and customer support platform providers. All such providers are contractually bound to process your data only as instructed by okji and in compliance with applicable privacy laws.

7.2 Regulatory & Law Enforcement Authorities

okji may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and are logged for compliance purposes.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of okji's assets, your personal information may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

08 Data Retention

okji retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, okji will securely delete or anonymize your personal information in accordance with its data disposal procedures. Anonymized, aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

09 Security Measures

okji Casino implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your device and the okji platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial records and KYC documents, is encrypted using AES-256 encryption;
• Access Controls: Access to personal data within okji's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and regular privacy training;
• Two-Factor Authentication: okji supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security;
• Penetration Testing: The okji platform undergoes regular security audits and penetration testing by independent cybersecurity professionals;
• Incident Response: okji maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, okji will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012.

10 Cookies & Tracking Technologies

The okji platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The types of cookies used by okji are as follows:

You can manage your cookie preferences through the cookie settings panel available on the okji platform. Withdrawing consent for analytics or marketing cookies will not affect your ability to access and use the platform. Note that disabling strictly necessary or functional cookies may impair certain platform features.

11 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by okji Casino:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal information okji holds about you, including your account data, transaction history, and KYC records;
• Right to Rectification: If any personal information okji holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated;
• Right to Erasure: You may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to okji's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on okji's legitimate interests;
• Right to Data Portability: You may request that okji provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider;
• Right to Lodge a Complaint: If you believe that okji has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact the okji Data Protection Officer at [email protected]. okji will respond to all verified data subject requests within thirty (30) calendar days of receipt, as required by the Data Privacy Act of 2012.

12 Minors & Age Policy

okji employs age verification procedures during registration and KYC to prevent underage access to the platform. If you are a parent or guardian and believe that a minor has registered an account on okji without your knowledge, please contact our support team immediately at [email protected] so that we can take prompt action.

13 Cross-Border Data Transfers

Some of okji's third-party service providers — including cloud infrastructure providers and game software suppliers — may process your personal data outside of the Philippines. Where such cross-border transfers occur, okji ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to process data in accordance with Philippine privacy standards;
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where the recipient is part of the same corporate group as okji.

By using the okji platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines where necessary for the provision of okji's services, subject to the safeguards described above.

14 Changes to This Policy

okji Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, okji will notify registered players by email and/or by displaying a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how okji protects your personal information. Your continued use of the okji platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okji handles your personal information, please contact us through the following channels:

• Data Protection Officer: [email protected] — for all data subject requests, privacy complaints, and DPA-related inquiries;
• General Support: [email protected] — for account-related queries and general platform support;
• Live Chat: Available 24/7 directly within the okji platform for immediate assistance;
• FAQ: Visit our FAQ page for answers to common questions about accounts, payments, and privacy.

If you are not satisfied with okji's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and adjudicating complaints from data subjects.